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  • Headquarters:
  • Address: Fei Road, Songjiang District, Shanghai, Lane 1500 Technology Innovation Center, Building 10,
  • Phone:021-53082651 53088860
           021- 57663576
  • FAX:021-55663575

  • Showroom:
  • Address: Shanghai, Beijing East Road, No. 668, SEG electronics on the second floor 2D63 Room
  • Phone:021-53082606 53080570
  • FAX : 021-53080570
Service and support
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Terms of after sales service:

        1. Product Selection: to fully understand the needs of customers and use the environment, help customers choose the matching program;

        2. Information provided: according to the different types of products to provide customers with the appropriate technical information (such as: product specification, user manual);

        3. Product testing: quality testing prior to shipment of the products shipped, to ensure that products shipped meet detect quasi;

        4. Customized services: design a custom display and control program based on client demand.

After service:

       We will do our utmost to ensure that all products sold meet the requirements of quality testing. If in the course of the defective product, we will provide you with the following services:

        1. Calculated from the date of purchase warranty time, the warranty period of one year;

        2.due to the quality of the product itself is not working properly, I will provide a free repair service, when necessary, replacement of the product;

        3.Due to improper use (for example: static, welding, and the connection is improper, overcurrent, overvoltage use), causes damage to the product, the company will try to repair; discretion charge maintenance costs or replacement element the cost of the device; LCD physical injury made the cost of the product does not work properly, the product is generally only for scrap processing;

        4. In my company to buy product failure need to rework the product's fault phenomena described in as much detail as possible, so that my company's technical staff to determine the cause of the failure to provide maintenance services for your.

Shipping damage processing:

        1. To ensure that you receive the goods in good condition, to receive goods, face to face with the shipper unpacking acceptance, confirm shipping damage and missing the signature;

        2. Any shipping damage missing, do not sign, keep intact goods, the cargo packaging materials and attachments, and immediately contact my company, receipt date of the.

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